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Xfinity Cable Modem Not Working

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Stay informed with Comcast Alerts Alerts are an easy, quick way to manage your account and get information - like payment confirmations and your current balance. For information on the program click here.We ask that you post publicly so people with similar questions may benefit from the conversation.Was your question answered? Loading... Wait two minutes until it is completely restarted before moving on to Step 4. have a peek here

Power-cycle all equipment Try powering all of your network equipment off, wait a few minutes, then power all equipment back on. Loading... Leave a message in the comments. fix your shit, please. @NicholasFeagley @xfinity then they tell me that they need me to fix this for them and i'm at work as my home secretary system is having problems.

Xfinity Troubleshooting Phone Number

And the constant deferral away from Comcast no matter what the problem is is incredibly frustrating. Sign in to make your opinion count. comcast outage for several hours and it's not looking good :( @charming_quarks @comcast my internet's down. This should present a black DOS prompt where you will need to type ipconfig/all and press Enter.

Up next Restarting your cable modem & router to troubleshoot connection issues - Duration: 4:42. Look for the xfinitywifi network name on your WiFi enabled device. because mine doesn't work! Xfinity Wifi Hotspot Not Working Please try again later.

Watch QueueQueueWatch QueueQueue Remove allDisconnect The next video is startingstop Loading... Sadly, Comcast is famous for this sort of issue. AlexCoolVids 12,336 views 6:23 How To Reset Your XFINITY Cable and Voice Modem - Duration: 2:01. Note: Comcast Business Internet customers can log into any XFINITY WiFi hotspot with their Comcast Business online account email address and password.

Basic troubleshooting 1.

How to use the ping command Windows 7, Vista or XP: Click Start->Run and type cmd and press Enter. Xfinity Wifi Light Blinking This feature is not available right now. If not, go to the next step. your mobile site is not helpful @kevinsapp @comcastcares i called comcast support, they were unable to help...a maintenance related outage in mountain view area.

Comcast Wireless Internet Not Working

TheXfinity My Account mobile appwill tell you if there is an outage and also has the ability to help you troubleshoot. The thing that gets folks is that the signal is strong enough for cable TV to work, and it's often also strong enough for your modem to light up and appear to be working from Comcast's end. That Xfinity Troubleshooting Phone Number XFINITY 526,220 views 2:01 How To Increase Your Internet Speed By Changing Your Router's Channel - Duration: 7:25. Comcast Troubleshooting Cable Box my @xfinity bill says "call local customer service number listed below" to complain, but no local phone numbers are listed anywhere. @MoneyMakinHoney been on the phone with comcast since 11 smh

Terms of Use Privacy Policy Copyright Policy down detector .com Home Top 10 Companies Problems Pro Services About us Home / Companies / Comcast Comcast Comcast offers cable television, internet and navigate here So if they make a change on your street by adding someone new or adding Internet service, that can make your signal drop low enough so that your Internet won't work. Look for the xfinitywifi network name on your WiFi enabled device. This will open a black DOS window. Comcast Connection Status

Accessing and setup of a Wireless Gateway Find everything you need to know about setting up your wireless gateway. can i get an estimate for the outage in bountiful ut? @TeckieGirle comcast outage? For a multiple device WiFi hotspot (modem + access point) – ensure that the power cable is securely connected between the device and the outlet for both devices / verify both Check This Out why. @MelissaAlexVlog @jaredmecham @elliemecham @comcast i switched to the apple router and never have issues @mean_ketchup .@comcast so like is all of colorado in an outage right now or what? @KurtAbersold

If you are still experiencing connection issues after the above suggestions have been tried, look for your IP lease time to see if there may be network being performed in your Comcast Wifi Not Working But Cable Is I know I have. any estimated time for resolution?

Everyone's Tags (9): Connection TestConnection Troubleshoot…Connectivitydocsis devicehome networking View All (9) 39 Kudos All Forum Topics Previous Topic Next Topic Popular Help Articles Set up your remote control Use this tool

Are you also affected? that's a huge outage @martymcfly53 why is my internet down more often than it works? @comcast you guys absolutely suck. @SportzStar233 @comcast is the internet issue going to be fixed soon? The output will look like this: Pinging www.comcast.net with 32 bytes of data: Reply from 204.127.195.15: bytes=32 time=75ms TTL=46 Reply from 204.127.195.15: bytes=32 time=75ms TTL=46 Let this run for about Xfinity Router Online Light Off all 3 of our comcast services are down.

This simple procedure often clears the problem. Related Articles How to Uninstall Comcast High Speed Internet How to Transfer Comcast DVR Cards to TiVos Comcast Broadcast Specs Digital Signal Trouble With Comcast How to Troubleshoot a TiVo That's In the output, look for how often a Request timed out message appears and also look to see that the time=XXms part of each reply is as low as possible - http://tekspotting.com/not-working/xbox-hd-av-cable-not-working.html really, @comcast? @clairelizabeth0 hey @comcast i sure hope you pro rate the bills of paying customers for days they have no service!! @radioguycliff anyone else in houston having comcast internet problems??

About MacMedics & Dana Stibolt MacMedics, is a twenty person, award-winning Macintosh consulting and service firm founded in 1989 in the Annapolis area by Dana Stibolt. Then (in this order) turn your cable modem back on, then turn your router (or computer) back on. they are telling me i have to pay $960 to cancel. Check your IP lease time Comcast routinely performs maintenance on the network to keep things updated and running smoothly.

Verify that your devices are plugged into a working outlet and are receiving power. Sign in 15 Loading... Complain here: Via Twitter Via Facebook Incorrect? × What information is incorrect? Even after they hand dug a new cable for me, I still had issues.

i called and talked to an agent and the issue was resolved in 15 minutes.... Also Comcast'sGetting to Know Home Networkingsite might be useful. Rate this article on a scale of 1-5 5 stars 4 stars 3 stars 2 stars 1 star Article Comment Submit Didn't find what you're looking for? » Explore the Help You may also want to try Comcast's Internet Support Tool.

and my problem is resolved to my immense satisfaction? @Edw0rk cancelling my horrible @comcast service this week, thanks for the data caps and broken bill pay service @comcastcares #ripoff @DrChiz probably Also, try disconnecting and re-connecting all of the coaxial connections that lead up to your cable modem to ensure each connection is tight, corrosion-free, and that the coaxial tip visible at You can check the status of your modem at Comcast's DOCSIS Device Information Center. Share them with other site visitors: Comcast reports @Caamperr anyone else who has comcast and uses the 2in1 they give you as a modem have a problem where it won't output

Browse Register · Sign In Español Sign In Welcome to Comcast Help & Support Forums Find solutions, share knowledge, and get answers from customers and experts New to the Community? So far convinced that they are willing to PAY MacMedics to come fix the problem. Right click, mark, drag over the text, copy by hitting "Enter", and then hit "Enter" again to paste the trace results into a forum post. We get calls from home users all the time that Comcast tech support has totally convinced that the problem is the users themselves, their network, or their Mac.